Information for Dr. Flohr’s pediatric patients:
Wait times for an appointment a variable based on referral reason and the amount of referrals pending at the time:
2-4 weeks for urgent medical concerns and newborn follow up
1-3 months non-urgent medical concerns
8-12 months for developmental, behavioral and mental health concerns.
Once you have been referred by your healthcare provider they will receive a confirmation that the referral was received and our office will contact you directly to book an appointment. Please note that the wait list is based on the time the referral was received and patients will be seen in this order.
If your child was referred for a developmental, behavioral or mental health concern, please fill out any forms that are sent to you in advance and bring any previous reports or assessments to your appointment.
Documents may also be sent by email to upstreampediatrics@gmail.com if you are comfortable sharing them electronically. You may use password protection for such documents. Please note this email is intended for document sharing only, any other requests will not be answered. If you have any further questions or concerns, please call the office directly during opening hours.
Please be aware that in order for Dr. Flohr to see all patients in a timely manner we must maintain a $75 no show policy. If you need to cancel or change your appointment please do so at least 48 hours ahead of time.
A few tips to help the appointment go smoothly for young or neurodivergent children:
- Prepare your child for the doctor visit – play doctor with their stuffies, watch a cartoon or kid’s show about going to the doctor, talk about the last time you went to the doctor, etc.. Dr. Flohr’s office is bright and child friendly and some toys will be available.
- Make sure they have eaten or bring snacks, sometimes the appointment can be quite long.
- Try to avoid bringing siblings to the visit if possible.
- Preparing questions ahead of time can help you remember the important things when the child might get bored or upset.
- If your child has an extremely hard time being in a new environment, an initial virtual visit may be an option – talk to the office staff during booking and we will work together to create a positive experience for your family.